I'm Abiy, a director of operation

I am a dynamic and well-experienced professional in the field of designing the requirements of a system, setting up and configuration of systems, implementation, and user acceptance testing.

About Me

I am a versatile and skilled professional with expertise in system design, configuration, implementation, and user acceptance testing. With a strong background in research and development, operations management, team leadership, and project management, I provide innovative and effective solutions customized to meet client requirements.

My top Skills

Research and Development

Operations Management

Team Management

Project Management

EDUCATION

Bachelor’s degree

Admas University
Bachelor’s degree, Computer Science / 2012 – 2015

Bachelor of Science

Advanced Diploma

Diploma

Work Experience

Director of Operations
Aug 2022 - Present

I manage daily business activities, supervise teams, set strategic goals, and optimize customer support processes. I also oversee vendor relationships and drive operational efficiency through effective leadership and process improvement.

Director of Operations​
System Engineering Manager
Sep 2021 - Aug 2022
As a Systems Engineering Manager, I supervised a team of 10-15 administrators, designed and sized solutions, and managed projects to ensure successful delivery. My role involved leveraging skills in communication, proof of concept, and product demonstration to drive technical excellence.
System Engineering Manager
Systems Engineering Team Lead
Aug 2017 - Dec 2021

I managed a team of 10-15 administrators, resolved client issues, and optimized virtualization hosts for performance. I collaborated across teams to solve complex problems and maintained virtual machines, enhancing efficiency and reliability.

Systems Engineering Team Lead​
Technical Officer
Dec 2011 - Apr 2017

I have extensive experience delivering innovative technology solutions, including virtualization, surveillance systems, networking, building automation, smart home services, and professional network design, ensuring secure and efficient operations.

Technical Officer​
Service Technician
Jun 2011 - Aug 2011
I gained valuable experience as a Service Technician at Marakisoft Technologies PLC, where I was responsible for installing and maintaining software developed by the company, ensuring smooth functionality and client satisfaction.

 
Service Technician​

My Certificates

I have obtained certifications from renowned organizations, showcasing my expertise and professional growth.

Projects

I have successfully completed various projects for clients, showcasing my technical expertise and innovation.

Client: Addis Ababa University College of Health Sciences, Black Lion Specialized Hospital

Virtual Desktop Infrastructure

Implemented a Virtual Desktop Infrastructure with components like Hypervisor, Blade Server, Storage, Thin Clients, SMART Tech interactive board, and Physical Access Control, supported by advanced infrastructure.

Role: Project Manager

Delivery of IP Surveillance Security System


Client: Zemen Bank

Delivered an IP Surveillance Security System, including structured cabling, camera and network configuration, server and storage setup for video management and archiving, and monitoring room setup.

Role: Project Manager

Delivery of IP Surveillance Security System

Client: University of Gonder (UoG)

Implemented an IP Surveillance Security System with structured cabling, remote camera access, network setup for video transport, server and storage configuration for video management, and a dedicated monitoring room setup.

Role: Technical Officer

Virtual Desktop Infrastructure

Client: JSI R&T Institute, Health Innovation and Research Lab at Saint Peter Specialized Hospital

Led the implementation of Virtual Desktop Infrastructure, including hardware setup and system configuration to enhance efficiency and functionality.

Role: Project Manager

Building Automation Solutions

Client: Ker-Awud International Hotel, Hawassa

Implemented building automation solutions at Ker-Awud International Hotel, ensuring safety, communication, and security through fire detection, networking, and access control systems.

Role: Technical Officer

Installation of Data Center Facilities

Client: Dedebit Credit and Saving Institution (DECSI)

Led the installation of data center facilities, ensuring reliable infrastructure setup for secure data management and operations.

 

 

Role: Technical Officer

Contact Me